FAQ

The Ins And Outs of How We Do Business

Do I need to provide my own Vacuum, Rags and cleaning supplies?"

No! Each crew is provided with their own vacuum, mop, cleaning supplies and rags.
Are your estimates free?

Yes! Our estimates are completely free with no hidden fees!
Do you wash dishes, do laundry or make beds?"

All of that is not included in our duties, however, ask your cleaner about possible add ons for an additional cost!
Can I be home while you clean?

Yes, although our clients prefer to leave the house while we clean - you can definetely choose to stay home.
Will you send the same maids each time?

Yes! Your house will be assigned to a specific team of 2 people which will become your loyal cleaners!
How do I prepare for the cleaning?

There are a few things you can do to prepare your home for your cleaning professionals to do their magic and get the most out of your service. Before your team arrives, remove clutter to allow them to get right down to business. Clutter includes kid’s toys, laundry, piles of items on the floor, piles of papers, and empty the sink of dirty dishes. We love pets and are happy to work around them. If visitors make them nervous, we ask that you secure them in a safe and comfortable place during your service. If you plan to be away during the house cleaning, make sure your cleaners have access to an entry key, garage code, and/or alarms.
Which payment methods do you accept?

We accept checks, cash, Zelle and Venmo payments.

Billing & Pricing

When To Pay

Simply leave the amount estimated in a closed envelope before your cleaners come over.

Cancellation Policy

You will always have the option to stop your cleaning, reschedule or cancel any day.

Satisfaction Guarantee

Your satisfaction is our goal. If there is anything that you did not like about your recent cleaning experience, please feel free to contact us.